Mark Ratcliffe Moving are a dependable removals firm based in East Sussex who can move you abroad safely and efficiently.
If you or your business are moving abroad, either in Europe or further afield - Mark Ratcliffe Moving & Storage can help! We have worldwide agents in over 200 countries who are all dedicated to helping your move go ahead as effortlessly as possible. All of your belongings will be closely tracked from your port of discharge, through customs clearance and all the way to your new destination. We will be there to unwrap and set up all of your belongings, ready for you to start your new life abroad.
Moving abroad is a common occurance nowadays due to transport being accessible and there being an increased range of opportunities abroad. No matter what the reason may be, our team are more than happy to help you bring your belongings safely to your new destination. We are fully covered and qualified to handle any moving project. We prioritise customer service and always get the job done to the customer's exact specifications. Getting your possessions to your new location in excellent condition is our main priority, we handle them with extreme care and responsibility. We are proud to have gained an excellent reputation for providing professional removals, making the process as simple as possible for you and your family.
As soon as you enquire, we get to know your requirements and budget so that we can plan a detailed strategy to suit your needs. We transit your possessions via road, air and shipping - whichever route is the more effective. We also offer a packing service should this be a requirement - we safely and efficiently pack your belongings using our professional, reliable tools and materials. Or if you would prefer to pack your belongings yourself, we offer all of the high quality tools we use at our shop, which includes various sized cartons, plain paper, tissue paper, bubble wrap and 2" vinyl tape. We also can unpack your belongings once we have reached your new location. We also offer portable wardrobe cartons which keep your clothes crease free and clean.
Mark Ratcliffe Moving & Storage is an independent Sussex removals company founded in 2017, operating from our purpose-built depot on the A22 at Lower Dicker. We’re BAR-registered and our work is BS 8564 accredited — the British Standard for cross-border consumer moves. We specialise in full-service local, national and international moves, with dedicated UK ↔ Thailand expertise, European removals and worldwide door-to-door shipping.
If you still aren't convinced, take a look at what Andrew had to say about his international move to Thailand with us:
"Dear Mark, Thank you for the excellent way that you transported all my belongings from Eastbourne to Sakon Nakhon, Thailand. Everything arrived in good condition and exactly in the timeframe that you had told me. The delivery company accepted that I changed the delivery address without any hassle so everything was delivered to my new home. The guys who delivered were excellent. They were very polite and courteous and spoke excellent English. I can thoroughly recommend your service which, for me, was efficient and worry free."
Read more customer reviews on our reviews page.
For unbeatable customer service and unrivalled professionalism, look no further than Mark Ratcliffe Moving & Storage. We are proud to offer removals and storage at competitive prices, just contact us today for your free quote by calling 01323 848 008 or fill in the form at the top of this page.
Most of our Bexhill work falls into one of three property categories. Tile-hung Victorian and Edwardian terraces on the older streets, where the move-out involves narrow staircases, sash windows that need protecting, and original mantelpieces that we wrap individually. Post-war semis and detached homes on the mid-century estates — wider doors, garages that often function as overflow loft space, and gardens that have accumulated sheds, greenhouses and outdoor furniture. And modern detached new-builds, where the move is faster but the inventory is usually bigger thanks to the bonus rooms and double garages.
Whichever of those three describes your Bexhill home, the survey covers the same ground: room-by-room walk, photo of every awkward corner, and a written, itemised quote within 48 hours. We don’t quote off a phone call for anything bigger than a one-bedroom flat — phone quotes too often miss the loft, the under-stair cupboard or the shed, and the price moves on move day. A proper survey is free, takes 30 to 45 minutes, and means the price you see is the price you pay.
Our daily routes out of the Lower Dicker depot put Bexhill within standard half-day or full-day reach, depending on inventory size and the destination address. A typical Bexhill pickup with a Sussex or Surrey delivery completes in a single day, including pad-wrapping at the load and unwrapping at the unload. The lorry leaves Lower Dicker in time to be on your driveway ten minutes before the stated load time — we don’t make customers wait around at 6am for a 7am scheduled start.
For chain-day moves out of Bexhill the timings matter and we plan the schedule from the keys-release time backwards. For longer-distance UK moves — to the Midlands, the West Country, the north — we generally split the day across two crews if the inventory exceeds a single lorry. Anything heading overseas from Bexhill routes through our customs-controlled holding bay at the depot, where the container is loaded after a final inventory check.
The Bexhill quote process runs in five practical steps. First, a phone or web enquiry — tell us the address and the rough move date and we’ll suggest a survey slot. Second, the survey itself: either in-home (30 to 45 minutes) or over a video call. Both produce the same paperwork. Third, the written quote, emailed within 48 hours, itemised by line — pad-wrap, transport, packing materials, insurance, any specialist handling — so you can see what every cost line covers.
Fourth, the deposit and date hold: typically 25% on confirmation, fully protected under the British Association of Removers’ Advance Payment Guarantee. Fifth, the move itself — uniformed crew, our own lorry, no agency labour, blankets washed between jobs, and a written inventory at handover. None of this is unusual but it’s worth saying because a meaningful minority of removal firms across East Sussex cut corners on at least one of those steps.
Most Bexhill moves use one of three packing options. Full pack — our crews pack everything in the house the day before move day, using removal-grade cartons and tissue. Fragile-only pack — we handle the kitchen, the display cabinets, the framed art, the mirrors, the lamps, and the customer packs the easy stuff (books, clothing, linen, garage). Self-pack with materials supplied — we drop off cartons, tape, bubble and tissue, and you do it yourself with our written room-by-room guide.
Where the dates don’t line up (the sale completes a fortnight before the purchase, the chain slips, or the new property isn’t ready), we hold the load at our A22 depot in steel strong-rooms with 24-hour CCTV. Short-term storage between contracts is charged by the week; longer-term storage is invoiced monthly. For Bexhill customers needing self-access self-storage, the ground floor of the depot is fitted for that — individual digital-entry doors and 24/7 access via a key fob.
After the move, we come back to collect empty cartons free of charge if you’re within standard delivery range. We also offer an unpack service for customers who prefer the new home set up by us — particularly common for older customers and white-glove relocations.
For end-of-month dates in the May–September peak, six to ten weeks ahead. Mid-week, mid-month dates can sometimes be booked two to three weeks ahead. The earlier you book, the more choice of slot and crew you’ll have.
Yes — typically 25% of the quoted price on booking, with the balance payable on the day of completion. All deposits are protected under the British Association of Removers’ Advance Payment Guarantee.
Crew time, our own lorry, fuel, pad-wrap (industry-grade blankets washed between jobs), basic transit insurance and labour. Packing materials, fragile-only or full packing service, and any specialist handling (piano, antiques, art, marble) are quoted separately so you see the price of each.
Yes — full British Association of Removers members and audited annually, including the BS 8564 international removal standard. Our membership number and current audit dates are on the BAR site.
Sometimes — depends on the date and the inventory size. Smaller jobs can often be slotted in within a week. Larger 3- and 4-bed moves usually need at least two weeks’ notice so we can crew correctly.
Yes — FIDI-network shipments to over 200 countries. International moves route through our customs-controlled holding bay at the A22 depot, where the container is loaded after a final inventory check. We don’t sub-contract international work to third-party brokers.